ZMT Zurich MedTech AG Zeughausstrasse 43 CH-8004 Zurich, Switzerland Dear Valued Customer, Please follow the subsequent steps in order to download your Sim4Life related files *: 1. Get the "License Installer & Download Code Generator" from the "Sim4Life Support & Download Page" website (item 1.). 2. Save the license file that you received via email from the ZMT Licensing Team, in the workstation that is intended to be used with it. 3. Install the "License Installer & Download Code Generator" in the machine where the license file was saved. 4. Run the License Installer Tool via the shortcut in the desktop, or the one in the MSWindows Start Menu. 5. If the license installation is successful, the tool will display the button "Get Download Code" (upper right corner). Click on this button and receive a list of products which you are eligible to download (based on the license file). If the license installation did not work, please re-initiate its installation via the License|Reinstall menu item in the tool. 6. Input the email which you used for your license request, and choose a product you would like to download. When you click on "Generate" you will obtain a unique code for download. 7. Go back to the "Sim4Life Support & Download Page" website and copy/paste the generated code into the dedicated field ("Enter your Download code here:"). 8. Now you can proceed with clicking on "Get Download Link" of the intended file/installer on the website. 9. An email will be sent to the provided email address. The contained link will initiate the file/installer download. * Important Compatibility Note: The License Installer is compatible for MS Windows 7/8.x/10 in 64 bit architectures. Some features are not available for MS Windows Server systems. In case your system does not comply with these requirements, please contact ZMT support and we will be happy to send your individual download link directly. Kind regards, The Sim4Life Team s4l-support@zmt.swiss